Courses

Keep your thumb on the pulse of your Competitve Set hotels with the Daily Feed tab. Discover what has occurred most recently in your Comp Set. Gain a clear understanding and manage the alert features available in Readers. Learn how to view any updates to Verifications/Qualifications requested by anyone at your property.

Make Readers personal with the offerings in the People Tab. Learn how to track and view all of the leads that you have identified and seek out the most promising, while maintaining your competitive edge with a closer look of your competitions’ booking behavior represented in graphs.

Explore the various reports offered in the Knowland Report portfolio. Run and customize several key reports and understand the detail provided in each report to export the information that is important to you.

Access, Understand, and Utilize the detailed information that Readers provides for each lead holding events in your Comp Set.

This course is recommended for administrators and those who will be working with configuring and maintaining your account settings and productivity. Explore the customizable aspects of your account in your Settings and learn the most effective productivity practices to ensure the best return on your investment.

Understand the features and implementation of this powerful tool offered in Insight. Learn the best practices in configuring account and individual Smart Targeting Preferences, while exploring all the possibilities this targeting tool offers in expediting your lead generation process.

Quickly learn how to access and utilize all of the functions of Batch Print BEO in Target.

By the end of this lesson, you will be able to: generate and detail BEOs in two different ways; attach multiple functions to a single BEO; print combined BEOs and batch print BEOs for a specified date range.

This course has been designed to introduce Checking Availability in Target Net. It has been specifially developed for first time users. By the end of this lesson, you will have a clear understanding of the functionality of the Group Rooms Control and be able to check availability in three different calendar views.

This Self-Paced learning introduces Communications Management in Target Net. It has been specifically developed for first-time users in Target Net. Upon completion of this course, users will be able to create and manage communications, view others' communications, monitor notifications and have a better understanding of Target Net's Communication tools.

By the end of this lesson, you will have a clear understanding of the functionalities of Room Blocks, including the ability to create and manage them in Target Net.

This lesson has been designed to introduce Merge Document Management in Target Net. It has been spcifically designed for first-time users. The objective of this course is to demonstrate how to identify and add merge tags to a Word document; upload a merge document into Settings in Target Net; and access the merge document(s) on the booking level.

This self-paced learning course walks through the process of creating and managing Permission Groups in Settings within Target Net. By the end of this lesson, you will have a clear understanding of the functionalities of Permission Groups and how they affect users’ accessibility in TN.

This Self-Paced learning introduces Readers & Insight Integration with Target Net. It has been specifically designed for first-time users. By the end of this lesson, you will be able to assign accounts from Readers and Insight to users in Target Net and begin working with these assigned accounts.

This short tutorial will demonstrate how each user can set their personal default and filters for Target Net.

By the end of this lesson, you will have a clear understanding of the functionalities of Settings and how they pertain to the “front end” of Target Net. You will also be able to make the distinction between user versus property and global settings.

This lesson has been designed to introduce Custom Reports in Target Net, including detailed instructions on how to create and manage custom reports. It has been specifically developed for first-time users. Be sure to contact your property administrator to enable access to Custom Reports, if you have not done so already.